Helping Education Job Announcement

Position Title:            Program Trainer and Coach (multiple positions available)

Reports to:                Program Directors

Job Type:                   Options for full- or part-time

Location:                     North Carolina Research Triangle Park area (may include statewide                                      travel)


Overview of the Position

Are you passionate about fostering social justice through evidence-based and culturally informed programs? Do you care deeply about promoting equitable access to high-quality education? Do you enjoy collaborating to advance organizational mission and impact? If YES, consider joining our dynamic team in the fight for educational equity!

Helping Education is hiring multiple positions for Program Trainers and Coaches. We are looking for experienced educators to facilitate engaging and interactive trainings in several evidence-based programs in literacy and/or mathematics. Our trainers provide workshops in-person and in virtual contexts to a wide range of individuals, including educators (in and outside of schools), educational administrators, parents and caregivers, reading specialists, paraprofessionals, and staff of community-based organizations, among others.

In addition to training responsibilities, individuals in this position will provide high-quality coaching to trainees to ensure their long-term success with implementing Helping Education’s research-based literacy and/or mathematics programs.

Although not a requirement of the position, Program Trainers and Coaches will also have the option to facilitate adult and family literacy classes with adult students who are incarcerated in North Carolina Department of Public Safety (NCDPS) prisons.

This position has the option to be full- or part-time.

While there is flexibility to work from home, the person in this position must be able to travel to provide in-person trainings in the North Carolina Research Triangle area and at times, other parts of the state. 

Organizational Overview

Since its inception in 2010, Helping Education has maintained its mission of advancing educational equity by partnering with educators and community organizations that serve a high percentage of historically underserved students, schools, and families. Through collaborative partnerships locally, nationally, and internationally, we provide low- or no-cost programs and services that meaningfully improve student learning. These programs and services are collaboratively developed, rigorously evaluated, and bridge educational research and practice.

Although Helping Education began in 2010 with only a small group of volunteers, we have grown to a diverse team of ~30 staff -- each of whom is passionate about improving educational equity through community engagement and authentic partnerships.

General Qualifications

The ideal candidate:

  • Has a demonstrated commitment to advancing educational equity
  • Is a self-motivated, service- and results-oriented educator with a passion for training and coaching a diverse range of audiences in high-quality, evidence-based educational programs
  • Has at least 2-5 years of training and/or teaching experience (K-12 and/or adult education) or equivalent professional experiences
  • Has the desire and ability to gain in-depth understanding of multiple evidence-based literacy and/or mathematics programs, including the ability to successfully implement each program
  • Has a proven track record of successfully training and/or teaching individuals from historically underserved populations and communities
  • Is highly organized and has the capacity to work effectively on multiple activities
  • Has the ability to cultivate strong, reciprocal relationships with schools and community partners with the goal of developing and growing training and coaching opportunities
  • Has excellent verbal and written communication skills

Additional qualifications that are not required, but beneficial for this position include:

  • Experience teaching or facilitating trainings virtually
  • Experience with evidence-based programming
  • Ability to provide training and coaching in Spanish
  • Ability to create clear and compelling communication materials for trainings

Helping Education is committed to cultivating a diverse environment and continues to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, socio-economic class, religion, sex, gender identity or expression, sexual orientation, national origin, record of arrest or conviction, genetics, disability, age, veteran status, or any other characteristic protected by law.

Primary Responsibilities

The primary responsibilities for Program Trainers and Coaches include:

  • Facilitating engaging and informative training opportunities in several of Helping Education’s evidence-based literacy and/or mathematics programs
  • Providing high-quality coaching by using evidence-based practices
  • Facilitating clear communications for those receiving training and coaching (such as effectively communicating about workshop registration, logistics, additional resources, and future training opportunities)
  • Cultivating and maintaining relationships with schools, community-based organizations, and individuals to offer and grow Helping Education’s training and coaching services
  • Assisting Program Directors with coordinating training and coaching services
  • Assisting with promoting training workshops on Helping Education’s website, on social media, and via email campaigns
  • Helping to refine and improve training and coaching processes or models
  • Evaluating Helping Education’s training and coaching services
  • When needed, working with Program Directors to develop new trainings

Note: As previously indicated, for those who have interest, there are also opportunities to provide adult and family literacy programming with individuals who are currently incarcerated in North Carolina. If this is of interest to you, please address this in your cover letter.

Application Process

Applicants are encouraged to apply as soon as possible.

Applications will be reviewed by a hiring committee and interviews will be scheduled with the most qualified applicants. The anticipated start date of this position is somewhat flexible, but we are aiming for it to be in mid- to late-October 2021.

To apply, email your resume (or a CV) and a cover letter to Please write in the subject line, “Program Trainer and Coach application - Your first and last name

In your cover letter, please provide your salary requirement and desired employment type (full- or part-time). Salary and benefits for this position are competitive and will be commensurate with experience.

Questions about the position should be sent to Dr. Pamela Gilchrist and Dr. Haruna Suzuki at